Privacy Policy

Contact and Business Information:When you submit forms (e.g. “Contact Us” or demo requests), we collect the information you provide such as name, email address, phone number, company name, job title, and any additional details you include. This allows us to respond to your inquiries or service requests and provide you with information about our consulting, ERP, warehouse management, or QA services.

Technical and Usage Data:We automatically collect information about your device and usage of the website for analytics and security. This may include your IP address, browser type and version, operating system, access times, pages viewed, and referring URLs. This data helps us analyze traffic patterns and improve our site’s performance.

Cookies and Similar Technologies: We use cookies and similar technologies to enable essential site functions (security, login sessions) and to collect analytics or performance information. We may use analytics cookies (to understand site usage and traffic) and functional cookies (to remember your preferences). Where required, we will obtain your consent for non-essential cookies. You can disable or delete cookies via your browser settings.

To Provide and Improve Services: We use your contact and business information to reply to your inquiries, fulfill service requests, and provide the consulting and implementation services you have requested. Technical data is used to monitor and improve site functionality and security.

Analytics and Site Maintenance: We share aggregated, de-identified usage data with our analytics provider to measure site traffic and activity. This helps us improve our website and services.

Legal and Security Compliance: We may use or disclose information as required by law or to protect our rights, property, or safety, or that of others.

Our site uses cookies to distinguish you from other users and to remember your preferences. Necessary/functional cookies are always active to ensure the site works properly. Analytics/performance cookies are used only if you consent, to help us improve the website by understanding visitor behavior.

Most modern browsers allow you to control cookies. You can usually delete or block cookies through your browser settings. Because our site uses only essential cookies or privacy-focused analytics, we do not honor browser Do Not Track (DNT) signals beyond using only necessary cookies.

We partner with third-party service providers to operate our website and business, including our site hosting platform, email system, analytics or marketing vendors, and other technology services. We may share data (such as form submissions or technical logs) with these providers as needed to deliver our services.

Our website may contain links to other sites. We do not control and are not responsible for those sites’ content or privacy practices. Any data you provide to third parties is not covered by this Privacy Policy. We explicitly disclaim any liability for losses resulting from the use of third-party sites.

If you are a California resident, the CCPA (as amended by CPRA) grants you additional privacy rights, including: the right to know what personal information we have collected and how it is used; the right to delete your personal information; the right to opt-out of the sale or sharing of your personal information; and the right to non-discrimination for exercising these rights. Under the CPRA, you also have the right to correct inaccurate information and to limit the use of sensitive personal information.

We currently do not sell personal information to third parties. If you wish to exercise any of these rights, please contact us at sales@procap.ai. We will verify your identity and respond within the time frame required by law.

Other U.S. privacy laws (such as those in Texas or Virginia) may apply if you reside in those states. If you are in the EU or other jurisdictions, you may have rights under local laws (e.g. GDPR).

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable. By using our site, you acknowledge that we cannot guarantee absolute security for information transmitted over the internet.

We will retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. If you request deletion and we are not legally required to keep the data, we will delete or anonymize it promptly.

Our services and website are intended for adults and businesses, not for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.

We may update this Privacy Policy to reflect changes in law or our practices. We will update the Effective Date above and post the revised policy on our website. If we make material changes, we will notify you as required by law. We encourage you to review this policy periodically.