Privacy policy
Effective date: 04th July 2025. Procap, LLC (“Procap”, “we”, “our”) is committed to protecting your privacy. This Privacy Policy applies to Procap’s website built on Framer and any services offered by us. It explains what information we collect, how we use it, with whom we share it, your legal rights, and how we protect your data. We comply with U.S. privacy laws (such as CalOPPA, the California Consumer Privacy Act (CCPA/CPRA) and applicable state laws) and encourage you to read this policy carefully. By using our website or submitting information to us, you consent to the collection and use of your information as described here. We may update this policy, and the Effective Date will be revised when changes occur.
Information we collect
Contact and Business Information: When you submit forms (e.g. “Contact Us” or demo requests), we collect the information you provide such as name, email address, phone number, company name, job title, and any additional details you include. This allows us to respond to your inquiries or service requests and provide you with information about our consulting, ERP, warehouse management, or QA services.
Technical and Usage Data: We automatically collect information about your device and usage of the website for analytics and security. This may include your IP address, browser type and version, operating system, access times, pages viewed, and referring URLs. This data helps us analyze traffic patterns and improve our site’s performance. Framer’s built-in analytics are privacy-focused and do not use cookies or persistent identifiers, so no cookie banner is required for that system framer.com.
Cookies and Similar Technologies: We use cookies and similar technologies to enable essential site functions (security, login sessions) and to collect analytics or performance information. Cookies are small data files stored on your device when you visit a website. We may use analytics cookies (to understand site usage and traffic) and functional cookies (to remember your preferences). Where required, we will obtain your consent for non-essential cookies. You can disable or delete cookies via your browser settings, but this may affect site functionality. In short, we may use cookies and other tracking technologies (like web beacons or pixels) to collect and store informationtermly.io. Specific details on our cookies are available in our Cookie Notice on the site.
How we use information
We use the personal information we collect for the following purposes:
To Provide and Improve Services: We use your contact and business information to reply to your inquiries, fulfill service requests, and provide the consulting and implementation services you have requested. Technical data (IP, browser, usage) is used to monitor and improve site functionality and security.
Analytics and Site Maintenance: We share aggregated, de-identified usage data with our analytics provider to measure site traffic and activity. This helps us improve our website and services.
Legal and Security Compliance: We may use or disclose information as required by law or to protect our rights, property, or safety, or that of others.
Cookies and tracking technologies
Our site uses cookies to distinguish you from other users and to remember your preferences. Necessary/functional cookies are always active to ensure the site works properly. Analytics/performance cookies are used only if you consent, to help us improve the website by understanding visitor behavior. (If you declined cookies, we will still allow basic site usage but may not track analytics.) You can learn more about the specific cookies we use in our Cookie Notice.
Most modern browsers allow you to control cookies. You can usually delete or block cookies through your browser settings. For example, you can enable the “Do Not Track” (DNT) signal in your browser; however, because our site uses only essential cookies or Framer’s cookie-free analytics, we do not specially treat the DNT signal. We do not honor browser DNT settings beyond using only necessary cookies.
Third-party services and links
We partner with third-party service providers to operate our website and business. For example: our site hosting platform and email system; analytics or marketing vendors; and other technology services (such as the ERP or QA tools we implement for clients). We may share data (such as form submissions or technical logs) with these providers as needed. For instance, when you submit a form on our site, we collect the requested data and share it with our hosting provider so they can deliver website services to us. Similarly, we share analytics data with our analytics provider to analyze.
Third-party links: Our website may contain links to other sites (e.g. industry resources or partner sites). We do not control and are not responsible for those sites’ content or privacy practices. Any data you provide to third parties is not covered by this Privacy Policy. You should review the privacy policies of those third parties before submitting personal information. We explicitly disclaim any liability for losses resulting from the use of third-party sites.
Your privacy rights
If you are a California resident, the CCPA (as amended by CPRA) grants you additional privacy rights. These include the right to know what personal information we have collected about you and how it is used or shared, the right to delete your personal information (with some exceptions), the right to opt-out of the sale or sharing of your personal information, and the right to non-discrimination for exercising these rights (oag.ca.gov). Under the CPRA (effective 2023), California consumers also have the right to correct inaccurate information and the right to limit the use/disclosure of sensitive personal information. We currently do not sell personal information to third parties, but if that ever changes, you will be able to opt-out as required by law.
If you wish to exercise any of these rights (for example, request access or deletion of your data), please contact us through the information provided below. We will verify your identity and respond within the time frame required by law. Other U.S. privacy laws (such as the Texas or Virginia laws) may apply if you reside in those states; similarly, if you are in the EU or other jurisdictions, you may have rights under local laws (e.g. GDPR).
Data security and retention
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable. By using our site, you acknowledge that we cannot guarantee absolute security, especially for information transmitted over the internet.
We will retain your personal information only as long as necessary to fulfill the purposes described in this policy (e.g. to provide services or as required by law). If you request deletion and we are not legally required to keep the data, we will delete or anonymize it promptly.
Children’s privacy
Our services and website are intended for adults and businesses, not for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.
Privacy policy updates
We may update this Privacy Policy to reflect changes in law or our practices. We will update the Effective Date above and post the revised policy on our website. If we make material changes, we will notify you as required by law (for example, via a notice on our homepage or direct communication). We encourage you to review this policy periodically to stay informed about our privacy practices.
Contact Us: If you have questions or concerns about this policy or our data practices, you may contact Procap at sales@procap.ai or by mail at: Procap, 6801 Jefferson St Ne Ste 220, Albuquerque, NM87109.